Reference

How We Protect Your Privacy at bingo online

Your account, payment details, and personal information stay secure with us. We've built our privacy practices around transparency — you'll know exactly what we collect, how we use…

Transparent data handlingSecure payment encryptionYour access and control rights
bingo online How We Protect Your Privacy at bingo online
CONTACT & CONTROL

How to Manage Your Privacy Preferences

Team online

Request Your Data

Open your account settings or contact our support team to ask what personal information we hold about you. We respond within five business days with a full data summary.

Update or Correct Details

Change your address, phone number, or email directly in your account dashboard under Settings. Payment information updates go through our verification process to stay secure.

Reach Privacy Support

Email our privacy team at [email protected] or use the in-app chat between 09:00 and 23:00 Indonesia time, Monday to Sunday.

SECURITY & COOKIES

How We Keep Your Account Safe

Encrypted Transactions

All deposits and withdrawals use SSL encryption. When you submit DANA, OVO, GoPay or QRIS details, they travel through a secure tunnel that no third party can intercept.

Session & Login Safety

Your login session expires after 30 minutes of inactivity on the desktop lobby and 15 minutes on mobile. We recommend logging out after each session, especially on shared devices.

Cookie & Tracking Use

We use cookies to remember your language preference, keep you logged in, and track which games you explore. Non-essential cookies are optional; you can disable them in your browser settings.

Third-Party Compliance

Payment processors and anti-fraud partners access your data only to verify transactions and prevent misuse. They follow the same privacy standards we do and do not share your data onward.

Data Retention Policy

We keep your account data for as long as your account is active. After closure, we retain transaction records and identity verification documents where local law permits, then securely delete them.

Privacy Changes & Notice

When we update this policy, we notify you via email and in-app message at least 14 days before the change takes effect. You can review all changes in the 'Policy History' section of your account.

Privacy Policy Questions

Your account and personal details are deactivated immediately, and your login access stops. We retain transaction history and identity proofs where local law permits for regulatory compliance, then delete them after a set retention period. You can request early deletion by emailing [email protected].

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Download My Data' to receive a complete record of your profile, deposits, withdrawals, and game history. The file arrives within five business days.

No. Your DANA, OVO, GoPay or QRIS information is only shared with our payment processor to clear transactions. We never sell or rent your financial data to advertisers, third-party games, or other operators.

Open your browser settings and disable all cookies, or navigate to bingo online Settings > Cookies and toggle off non-essential tracking. Essential cookies (login, fraud prevention) cannot be disabled; they keep your account secure.

Yes. All connections to bingo online are encrypted, whether you play on your phone, tablet or desktop, and whether you're on your home network or public Wi-Fi. We recommend logging out after each session on shared devices.

Change your password immediately in Settings > Security, then contact our support team via in-app chat or email [email protected]. We'll review your account activity and reset your login access if needed.

Email our privacy team at [email protected], open an in-app support ticket in your account, or use the live chat feature between 09:00 and 23:00 Indonesia time daily. We respond within two business days.